Your clients start it. You help.
QuickSupport is a lean download just for the person getting help. No menus, no settings, nothing to figure out: launch, share the ID, approve access. Optionally with your company’s name, logo and colours.
Three steps, no questions.
- 1
Download and start
The client downloads QuickSupport from your website or a link and starts the file. There is no installation.
- 2
Read out ID and password
QuickSupport only shows the ID and the session password. The client reads both out to you.
- 3
Approve access
The client sees your name and allows access. Then you work in EZZE Remote as usual.
QuickSupport with your brand.
Clients are more likely to trust a window that shows your name. With the branding add-on, QuickSupport carries your company’s name, logo and colour.
- Name, logo and colourYour look instead of EZZE in your clients' window.
- Your own contact textA phone number or a short note on how the client can reach you.
- For the whole teamOnce per company. All helpers in your company with a Pro licence use the brand too.
- Tamper-proofThe branding is delivered signed, so nobody can distribute QuickSupport under someone else’s name.
QuickSupport with your own branding
In addition to EZZE Remote Pro, once per company
€79for 365 days, planned price
Coming soonGood to know.
What does QuickSupport cost my clients?
Nothing. Anyone receiving help never pays anything with EZZE Remote. Only people who help professionally need a licence.
Do I need the branding add-on?
No. QuickSupport also works without the add-on, in the neutral EZZE design. The add-on is meant for companies that want to appear under their own name.
When will QuickSupport be available?
QuickSupport is in preparation. Price and scope may still change before launch.
Can the client help others with QuickSupport?
No. QuickSupport can only receive help. To help, there is EZZE Remote from the Store or the Portable.
Ready to help someone remotely?
Get EZZE Remote from the Microsoft Store and share your ID. That’s all there is to it.