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Free for personal use. Business: €99 a year.
Only professional helpers pay. Getting help is always free. Buy securely through the Microsoft Store as a one-year licence or a subscription. Your choice.
- No account with us
- Invoice from Microsoft
- Subscription optional
Personal
For family and friends
€0forever
- View and control the screen
- Exchange files up to 2 GB
- Show your own screen
- PCs that receive help are always free
EZZE Remote Pro
For service providers, IT support and businesses
€99per year, per helping person
- Commercial use in the Store app and Portable
- Unattended access via EZZE Remote Host
- One session at a time per licence
- As an annual licence without renewal or as a subscription you can cancel yearly
QuickSupport with your own branding
In addition to Pro, once per company
€79for 365 days, planned price
- QuickSupport with your company’s name, logo and colour
- Your own contact text for your customers
- Other helpers in the company use the brand too
- Free for your customers
Everything included. Even for private use.
Personal use gets you every feature. You only need Pro once remote support pays your bills.
| Feature | Private€0 | For workPro€99 per year |
|---|---|---|
| Features | ||
| View and control the screen | ||
| Show your own screen | ||
| Exchange files | up to 2 GB | up to 2 GB |
| Store app and Portable | ||
| Get help | free | free |
| Use | ||
| Help family and friends | ||
| Help professionally and for paymentfor service providers, IT support and companies | – | |
| Unattended access via the Host | own PCs | client PCs too |
| Licence | ||
| Simultaneous sessionsone session at a time per app | 1 | 1 |
| Termannual licence ends by itself, subscription can be cancelled any time | unlimited | Year or subscription |
| Get it free | Buy Pro | |
Pro in three steps.
- 1
Get the app from the Store
EZZE Remote is free. For private use you need nothing else.
- 2
Buy Pro in the app
The purchase runs through the Microsoft Store with the payment methods stored there. The invoice comes from Microsoft.
- 3
Use it in the Portable too
The Portable takes over your purchase with a one-time device code.
Briefly explained.
When do I need Pro?
As soon as you help professionally or for payment, for example as an IT service provider, in company support or as a technician. Anyone who only helps family and friends uses EZZE Remote for free.
Does the PC I help need a licence?
No. Supported PCs, servers with the Host and your clients never need a licence. The licence belongs to the helping person.
Does the licence renew automatically?
You decide when you buy. The annual licence is valid for 365 days and then ends by itself. The subscription renews every year and can be cancelled at any time in your Microsoft account. The price is the same for both.
Do I get an invoice?
Yes. When you buy in the Store, Microsoft is your contractual partner and issues the invoice showing VAT.
Can I buy several licences for my team?
Each helping person buys their licence with their own Microsoft account. One session at a time is possible per licence.
Is the licence available outside the Store?
No. Licences are available exclusively in the Microsoft Store. The final price shown there applies.
Ready to help someone remotely?
Get EZZE Remote from the Microsoft Store and share your ID. That’s all there is to it.